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Unable to upload playable to the TikTok ad network

The following error is shown “Upload failed. Please check the formatting rules. Accessed Pangle JS_SDK and calling method is window.openAppStore();”

This is currently an issue seen with a few playable providers and likely a problem with the TikTok upload tester.

Steps to solve:

  1. Open the built TikTok .html playable file and search (ctrl + f) for this: https://sf3-ttcdn-tos.pstatp.com/obj/union-fe-nc/playable/sdk/playable-sdk.js

  2. This string should appear in multiple places within the file, replace each occurrence with: https://sf16-muse-via.ibytedtos.com/obj/union-fe-nc-i18n/playable/sdk/playable-sdk.js

    More info on the JS-SDK path can be found on the TikTok support site here.